Description

Integrate the world’s most popular messaging app directly into your website with Social Chat Pro. This powerful WordPress plugin allows your visitors to start a WhatsApp conversation with you or your team with a single click, providing a direct and convenient channel for support, sales, and customer engagement.

By closing the gap between your website and your customers, Social Chat Pro helps you build stronger relationships and improve your customer service.

Key Features

• Seamless WhatsApp Integration:
  • Adds a customizable WhatsApp chat button to your site, allowing visitors to start a conversation instantly from their desktop or mobile device.
• Multiple Agents & Departments:
  • Assign multiple team members to the chat widget and let visitors choose who they want to talk to, perfect for routing inquiries to sales, support, or different departments.
• Customizable Chat Boxes:
  • Personalise the look and feel of your chat widgets, including colours, buttons, and agent photos, to perfectly match your brand identity.
• Personalised Welcome Messages:
  • Create unique, automated greeting messages for different pages to engage visitors, answer common questions, and start conversations proactively.
• Set Agent Availability:
  • Define working hours for your agents so the chat button only shows when you are available to respond, managing customer expectations effectively.
• Detailed Analytics:
  • Track clicks and engagement through Google Analytics integration to understand how your customers are interacting with the chat feature.